Frequently Asked Questions

Delivery

Singer M.Tucker offers delivery Tuesday through Friday to our customers in the tri state region. Orders received before 4:30pm Monday through Thursday can arrive next-day, if products are in stock in the Singer M.Tucker warehouse. Singer M.Tucker does not have an order minimum for delivery. There is no freight charge unless otherwise noted. Please contact infoSNY@singerequipment.com to set up an account.

Payment Terms

Credit terms are available to qualified parties. Please contact your Sales Associate or our accounting department at AccountingSNY@singerequipment.com to discuss additional payment inquiries. All standard U.S. state taxes are applicable. All pricing information shown on the website is in U.S. dollars.

Returns

Singer M.Tucker is committed to ensuring your satisfaction with every purchase. Please call (800) MTUCKER or email returns@mtucker.com to arrange a return of product received. Should you wish to return product, please ensure it is unused and kept in its original packaging.

Warranty

All warranties expressed by the manufacturer are honored through Singer M. Tucker. Please contact your sales representative directly to further inquire about individual products.

Showroom

Singer M. Tucker boasts three showroom locations – Paterson, New Jersey, Flatiron, New York City, and Miramar, Florida. Each showroom is accessible during business hours. Please contact your individual sales rep or email SalesSNY@singerequipment.com to schedule a visit with one of our team members.

Please email our sales team at SalesSNY@singerequipment.com or call (800) 688-2537 with any additional questions.